Center-Management

We love Shopping

Donate it to the People.

We shape the future of shopping at our malls. Our constant focus: the inspiration of our visitors via the new and unexpected. Each of our shopping centers is unique and has its own individual strengths and potential. We create networks with our target groups via all available channels. Center and Facility Management is responsible for the optimal support of the retail partners, and it ensures smooth center operation. A strong focus on marketing and services create the prerequisites for extraordinary shopping experiences.

Success Factors

Close Proximity to the People

Professional Documentation

A Center Team at Each Mall

Regional Identity

Surprising and Inspiring Center Management

Digitalized and Innovative

Ongoing Optimization

CENTER NEWS

Hygiene Expenditure Tripled. Up to 100% Fresh Air Supply at SES Centers

While the COVID-19 pandemic, SES has increased its effort to implement the highest possible hygiene standard at its shopping centers in six countries. The permanent inflow of fresh air was increased to up to 100%, ensuring maximum customer safety. At EUROPARK Salzburg, for example, up to one million cubic meters of filtered fresh air is supplied to the inside of the center per hour. The air quality is automatically monitored at all times. Even in control mode, the dynamic fresh air supply achieves optimum air quality and high energy efficiency at the same time.

Market Observation

People are the focus of our actions, and we consistently monitor and optimize the performance of our centers against their needs and expectations. Our target: We want to achieve high turnover per square meter, high visitor footfall, and long stays at our centers, but we also want to create as much “emotion per m² as possible.

Administrative Services

Our daily business is to provide perfect support for our shop partners. Our specialist departments and center teams meet the high standards that a modern portfolio management requires. As a center management service provider, we take care of all commercial agendas, as well as controlling and reporting.

Rooted in the Regions

Our local center management teams actively engage in local and regional activities as a matter of course. It is our target to be number one in the respective catchment area and for our activities and events to be the talk of the town. SES shopping centers are tailor-made, perfectly harmonized with the regions they are in, and connected to their target groups via all available channels.

Powerful Center Teams on Site

The central element of every SES shopping center is a proactive center management team.

From customer information to marketing, building services and office management: We ensure the smooth daily operation of the shopping centers and take care of customers’ and retail partners’ needs.

Services “En Vogue”

Continuously expanding our centers’ service portfolios, we often set trends, and the variety we provide creates added value for our visitors.

Marketing: Never Be Boring!

Via spectacular events, promotion campaigns, attractive advertising spaces, online and social media dialog, gift certificates, and children’s adventure worlds, our marketing teams create distinctive features in each individual region. The central SES marketing specialists develop and steer our communication strategy, scout new trends, and keep local center teams up to date.

Facility Management

Building Services, Security, and Cleanliness Our highly qualified experts ensure the technical and security-related functionality and operativeness of our centers, using digitalized and certified processes where this is expedient. They find the best solutions for local infrastructure. The central SES facility management function provides ongoing support to the local teams, optimizes equipment and procurement criteria, and keeps the systems up to date.

Impressive figures

1800

Retail partners

Approximately 1,800 retail partners are represented at 31 SES shopping center locations, many of them at several SES centers.

18000

Jobs

SES creates jobs for its retail partners: Approximately 18,000 people work at SES shopping centers.

Portfolio

Overview of the centers that we manage

Interview

State-of-the-art Music Design for a Relaxed Shopping Experience

Stephan Kalteis

Head of Center Management

+43 662 4471-0

centermanagement@ses-european.com

CONNECT WITH US

Click here for an overview of all SES contact partners

TO THE CONTACT PAGE