We love Shopping

This is how we work in center management

• Market Observation

  People are the focus of our actions, and we consistently monitor and optimize the performance of our centers against their needs and expectations. Our target: We want to achieve high turnover per square meter, high visitor footfall, and long stays at our centers, but we also want to create as much “emotion per m² as possible.

• Administrative Services

  Our daily business is to provide perfect support for our shop partners. Our specialist departments and center teams meet the high standards that a modern portfolio management requires. As a center management service provider, we take care of all commercial agendas, as well as controlling and reporting.

• Rooted in the Regions

  Our local center management teams actively engage in local and regional activities as a matter of course. It is our target to be number one in the respective catchment area and for our activities and events to be the talk of the town. SES shopping centers are tailor-made, perfectly harmonized with the regions they are in, and connected to their target groups via all available channels.

• Powerful Center Teams on Site

  The central element of every SES shopping center is a proactive center management team.
  
  From customer information to marketing, building services and office management: We ensure the smooth daily operation of the shopping centers and take care of customers’ and retail partners’ needs.

• Services “En Vogue”

  Continuously expanding our centers’ service portfolios, we often set trends, and the variety we provide creates added value for our visitors.

• Marketing: Never Be Boring!

  Via spectacular events, promotion campaigns, attractive advertising spaces, online and social media dialog, gift certificates, and children’s adventure worlds, our marketing teams create distinctive features in each individual region. The central SES marketing specialists develop and steer our communication strategy, scout new trends, and keep local center teams up to date.

• Facility Management

  Building Services, Security, and Cleanliness Our highly qualified experts ensure the technical and security-related functionality and operativeness of our centers, using digitalized and certified processes where this is expedient. They find the best solutions for local infrastructure. The central SES facility management function provides ongoing support to the local teams, optimizes equipment and procurement criteria, and keeps the systems up to date.